Custom Workflows & Template Engine

10 min read Abdus Muwwakkil – Chief Executive Officer

Custom Workflows & Template Engine

Every medical specialty has unique documentation requirements. Dermatologists need detailed skin examination templates with anatomical mapping. Interventional cardiologists require procedure-specific documentation with standardized device tracking. Primary care physicians need comprehensive review of systems templates that adapt based on chief complaint. Yet most EHR systems force every specialty into the same rigid documentation structure, creating inefficiency and frustration.

OrbDoc’s Custom Workflows & Template Engine solves this problem by providing a comprehensive platform for building specialty-specific, practice-specific, and even provider-specific documentation workflows. Whether you need custom templates, conditional logic, automated data insertion, or complex multi-step workflows, the Template Engine gives you the tools to configure OrbDoc to match your exact documentation needs—without requiring programming expertise.

This isn’t about superficial customization like changing field labels. This is about fundamentally restructuring how clinical documentation works for your practice. Build templates that understand your specialty’s terminology. Create workflows that anticipate your next documentation step. Automate repetitive tasks that waste valuable clinical time. Transform documentation from a burden into a streamlined extension of your clinical thinking.

The Template Builder Interface

At the core of OrbDoc’s customization capabilities is the visual Template Builder—an intuitive interface that enables you to design, configure, and deploy custom documentation templates without writing code. The Builder provides drag-and-drop functionality combined with powerful configuration options, making template creation accessible to clinical staff while maintaining the depth needed for complex specialty workflows.

Visual Template Editor

The Template Builder opens with a canvas-based editor where you construct templates by dragging components from a comprehensive library. Text blocks, dropdown menus, checkboxes, radio buttons, numerical inputs, date selectors, image annotation tools, anatomical diagrams—every component type you might need for clinical documentation is available and fully configurable.

Each component includes detailed configuration options. For a dropdown menu, you can define the complete list of options, set default selections, enable multi-select functionality, or configure cascading behavior where selecting one option reveals additional fields. For text blocks, you can set character limits, enable auto-expansion, configure placeholder text, or apply formatting rules. For numerical inputs, you can define acceptable ranges, set increment values, or trigger alerts for out-of-range entries.

The visual editor provides real-time preview, showing exactly how your template will appear during actual documentation. You can test conditional logic, verify field behavior, and validate the complete workflow before deploying to clinical use. This instant feedback loop dramatically reduces the iteration time required to perfect custom templates.

Conditional Logic Configuration

True template power comes from conditional logic—the ability to show or hide sections, require or skip fields, and adjust workflow based on previous selections or clinical context. OrbDoc’s Template Builder includes a sophisticated yet accessible conditional logic system that enables complex decision trees without programming.

Define conditions using a visual rule builder. “If chief complaint equals ‘chest pain,’ then show cardiac review of systems section.” “If procedure type equals ‘coronary intervention,’ then require device tracking fields.” “If patient age is greater than 65, then include fall risk assessment.” These rules can combine multiple conditions using AND/OR logic, creating intricate workflows that guide documentation based on specific clinical scenarios.

Conditional logic extends beyond simple show/hide behavior. You can configure auto-population rules where selecting one value automatically fills related fields. You can set up validation rules that prevent documentation completion until specific criteria are met. You can create dynamic templates that restructure themselves based on the clinical encounter type, ensuring providers always see exactly the fields they need—and nothing they don’t.

Variable Insertion and Data Binding

Templates become truly powerful when they can pull data from other sources rather than requiring manual entry for every field. OrbDoc’s variable insertion system enables templates to automatically populate with patient demographics, previous visit data, lab results, medication lists, problem lists, and any other structured data available in your EHR system.

Insert variables using a simple bracket notation within template text, or configure fields to bind directly to specific data sources. A template might include “Patient {{patient.name}} presents for follow-up of {{problem.list.chronic}} with new complaint of {{chief_complaint}}.” When the template renders during documentation, these variables automatically populate with current patient data, creating personalized documentation without manual data entry.

Data binding works bidirectionally. When you document current visit information in a custom template, that data can update the patient’s ongoing record, populate trending charts, trigger clinical decision support rules, or feed into population health analytics. Your custom templates don’t exist in isolation—they integrate fully with OrbDoc’s comprehensive data ecosystem.

Specialty Template Libraries

Rather than starting from scratch, the Template Builder provides access to extensive specialty-specific template libraries covering more than 30 medical specialties. These pre-built templates reflect current documentation best practices, incorporate specialty society guidelines, and include the specific terminology and workflows used by practicing specialists.

Cardiology templates include comprehensive options for stress testing, echocardiography, cardiac catheterization, electrophysiology studies, and device implantation procedures. Dermatology templates cover full-body skin examinations with anatomical mapping, dermoscopy documentation, biopsy tracking, and cosmetic procedure notes. Orthopedic templates provide joint-specific examination documentation, pre-operative planning templates, operative note builders, and post-operative protocol tracking.

These templates aren’t rigid. Every pre-built template serves as a starting point for customization. You can modify any component, add specialty-specific fields unique to your practice, remove elements you never use, or combine multiple templates to create hybrid workflows. The library provides acceleration, not limitation.

Workflow Automation Rules

Custom templates solve the “what to document” challenge. Workflow automation rules solve the “how documentation flows” challenge. By configuring automation rules, you can eliminate repetitive data entry, ensure documentation consistency, and guide providers through complex multi-step documentation processes.

Context-Aware Auto-Population

The most immediate productivity gain from automation comes from context-aware auto-population—having OrbDoc intelligently pre-fill template fields based on patient context, encounter type, and previous documentation patterns. When you open a follow-up visit template for a diabetic patient, the relevant chronic problems automatically populate. When you begin a procedure note template, the scheduled procedure details auto-fill from the procedure order. When you document a medication refill, the current medication list appears for quick review and confirmation.

Auto-population extends to clinical calculations and risk scores. Open a cardiovascular risk assessment template, and OrbDoc automatically calculates risk scores based on current patient data—no manual entry of age, gender, lipid values, or blood pressure required. Begin a pediatric growth chart documentation, and current measurements automatically plot on growth curves with percentile calculations. Start an oncology staging template, and recent pathology and imaging results populate into the appropriate fields.

This context awareness dramatically reduces the cognitive load of documentation. Instead of remembering and manually entering data that already exists in the system, providers simply verify auto-populated information and add new clinical findings. Documentation time decreases while accuracy increases.

Smart Defaults and Adaptive Learning

Beyond static auto-population, OrbDoc’s automation engine learns your documentation patterns and adapts templates to match your preferences. If you consistently document normal cardiac examinations in a specific way, that becomes your smart default. If you regularly use particular phrasing for informed consent documentation, that phrasing auto-suggests. If you always order specific labs for certain conditions, those orders pre-populate.

This adaptive learning operates at multiple levels. At the individual provider level, templates learn your personal documentation style and preferences. At the practice level, templates can incorporate practice-wide protocols and standard approaches. At the specialty level, templates reflect evidence-based best practices and society guidelines. The system balances personalization with standardization, ensuring efficiency without sacrificing quality.

Smart defaults extend to complex workflows. If you consistently perform specific procedures in the same sequence, the system learns that sequence and guides you through it automatically. If certain clinical findings typically trigger specific follow-up actions, the system suggests those actions proactively. The workflow adapts to support your clinical decision-making rather than forcing you into rigid documentation paths.

Decision Tree Automation

For complex clinical scenarios that require multi-step decision-making, OrbDoc’s Template Engine supports decision tree automation—structured workflows that guide documentation based on branching clinical logic. These automated decision trees are particularly valuable for protocol-driven care, complex procedures, and situations where documentation requirements vary significantly based on clinical findings.

A sepsis screening template might implement a decision tree that begins with vital sign assessment, branches based on SIRS criteria, triggers additional screening questions if criteria are met, calculates sepsis severity scores, and automatically initiates protocol-based interventions. Each step guides the provider through evidence-based evaluation while documenting compliance with quality metrics.

A pre-operative assessment template could implement decision trees for anesthesia risk stratification, automatically routing high-risk patients through additional cardiac evaluation pathways, pulmonary function testing, or specialty consultations based on specific clinical findings and planned procedure complexity. The documentation template becomes an integrated clinical decision support tool.

Decision trees can trigger actions beyond documentation. They can generate orders, send alerts to other care team members, schedule follow-up appointments, initiate patient education material delivery, or update problem lists and care plans. The template becomes the orchestration layer for comprehensive care delivery.

Specialty-Specific Template Libraries

While the Template Builder enables unlimited customization, OrbDoc provides comprehensive specialty-specific template libraries that incorporate current best practices, society guidelines, and the collective experience of thousands of practicing specialists. These libraries provide immediate value while serving as foundations for practice-specific customization.

Cardiology Template Suite

The cardiology template library includes comprehensive options spanning non-invasive testing, interventional procedures, electrophysiology, and heart failure management. Stress test templates provide structured documentation for exercise stress tests, pharmacologic stress tests, and stress echocardiography, with automatic integration of ECG findings, imaging results, and Duke treadmill scores.

Echocardiography templates offer detailed chamber measurement documentation, valve assessment sections, diastolic function evaluation, and automated report generation with standard terminology. The templates support both transthoracic and transesophageal studies, incorporating specialty society reporting guidelines while enabling customization for practice-specific protocols.

Interventional cardiology templates cover diagnostic catheterization, percutaneous coronary intervention, structural heart procedures, and peripheral vascular interventions. Each template includes standardized sections for vascular access documentation, coronary anatomy description, lesion characterization, device tracking, procedural complications, and post-procedure plans. Device tracking integrates with manufacturer databases, automatically populating device specifications and enabling automated registry submission.

Electrophysiology templates support device implantation documentation, ablation procedures, and device interrogations. Lead parameters, device settings, and interrogation results populate automatically from device programmers when integrated, eliminating manual data entry while ensuring documentation accuracy. The templates incorporate current guidelines for device selection, programming parameters, and follow-up protocols.

Dermatology Template Suite

Dermatology templates emphasize anatomical mapping, lesion tracking, and procedure documentation. Full-body skin examination templates provide interactive anatomical diagrams where providers can mark lesion locations, classify lesion types, and document detailed characteristics. The templates support serial examinations with automated comparison to previous visits, highlighting new or changed lesions for focused attention.

Biopsy and excision templates track specimen collection, pathology results, and follow-up actions. When pathology results return, they automatically populate into the appropriate template sections, triggering alerts for results requiring clinical action. The templates maintain comprehensive lesion-specific timelines, tracking progression from initial identification through biopsy, pathology, treatment, and follow-up.

Cosmetic procedure templates document informed consent, pre-procedure assessment, treatment parameters, product usage tracking, and post-procedure care instructions. The templates support before-and-after photography with integrated image annotation, enabling visual documentation of treatment areas and outcomes. Product tracking integrates with inventory management, ensuring accurate usage documentation and automated reordering.

Dermoscopy documentation templates provide structured reporting for dermoscopic findings, incorporating standardized terminology and diagnostic algorithms. The templates support image capture from integrated dermatoscopes, enabling comprehensive visual documentation alongside structured clinical assessment.

Surgical Specialty Templates

Surgical templates span pre-operative assessment, operative notes, and post-operative management. Pre-operative templates implement specialty-specific risk stratification tools, automatically calculating surgical risk scores, identifying optimization opportunities, and documenting informed consent discussions with procedure-specific risk information.

Operative note templates provide structured documentation that satisfies regulatory requirements while supporting specialty-specific needs. Orthopedic operative templates include joint-specific anatomy documentation, implant tracking, and procedural step documentation. General surgery templates cover procedure-specific anatomy, pathology findings, and technique details. Each template auto-generates procedure codes based on documented steps, improving billing accuracy while reducing administrative burden.

Post-operative templates implement protocol-based care pathways, automating order sets, documenting recovery milestones, and triggering appropriate interventions based on clinical progress. The templates support both inpatient and outpatient post-operative management, adapting documentation requirements based on care setting and procedure complexity.

Primary Care and Multi-Specialty Templates

Primary care templates balance comprehensiveness with efficiency, providing structured documentation for preventive care, chronic disease management, and acute illness evaluation. Annual wellness visit templates implement regulatory requirements for Medicare wellness visits, incorporating health risk assessments, advance care planning documentation, and personalized prevention plans.

Chronic disease management templates support conditions like diabetes, hypertension, heart failure, and COPD with disease-specific assessment sections, guideline-based treatment algorithms, and automated quality metric tracking. The templates calculate and display quality measures in real-time, helping providers optimize care while documenting compliance.

Acute illness templates provide differential diagnosis support with structured review of systems, examination findings, and diagnostic reasoning documentation. The templates adapt based on chief complaint, presenting relevant assessment questions while minimizing irrelevant documentation burden.

Pediatric templates incorporate growth tracking, developmental milestone documentation, immunization tracking, and age-appropriate anticipatory guidance. Templates adapt based on patient age, presenting relevant assessment and counseling topics for each well-child visit while maintaining comprehensive documentation of developmental progress.

Case Study: Interventional Cardiology Practice Custom Workflow

Cardiovascular Associates of the Southeast is a high-volume interventional cardiology practice performing more than 800 cardiac catheterizations and 400 percutaneous coronary interventions annually. Before implementing OrbDoc’s custom workflows, the practice struggled with documentation efficiency, registry submission compliance, and billing optimization. Procedure documentation required 30-45 minutes per case, with additional time spent on registry data abstraction and billing review.

Workflow Design and Implementation

The practice worked with OrbDoc’s clinical implementation team to design comprehensive custom workflows for diagnostic catheterization, coronary intervention, structural heart procedures, and electrophysiology studies. The workflows incorporated automated data capture from hemodynamic monitoring systems, angiographic imaging platforms, and intravascular ultrasound equipment, eliminating manual entry of procedural measurements and device specifications.

Custom templates implemented standardized anatomical terminology and lesion classification systems, ensuring consistency across providers while supporting individual documentation preferences. Conditional logic adapted templates based on procedure complexity—simple diagnostic procedures presented streamlined documentation, while complex interventions automatically expanded to include detailed device tracking, complication documentation, and hemodynamic assessment sections.

Integration with device manufacturer databases enabled automatic population of device specifications, model numbers, and sizing information when providers selected devices from structured lists. This integration eliminated manual entry errors while ensuring complete device documentation for registry submission and warranty tracking.

Clinical and Operational Outcomes

Within three months of implementing custom workflows, average procedure documentation time decreased from 35 minutes to 12 minutes—a 66% reduction. The efficiency gain stemmed primarily from automated data capture, smart defaults based on procedure type, and elimination of redundant documentation across multiple systems.

Registry submission compliance improved from 78% to 99%. Previously, incomplete documentation or missing data elements required manual chart abstraction to complete registry submissions, creating delays and occasional non-submission. The custom workflows ensured all required registry data elements were captured during initial documentation, enabling automated submission with minimal manual review.

Billing optimization improved measurably. Automated procedure code suggestions based on documented technique and complexity increased appropriate billing for complex procedures, generating an estimated $180,000 in additional annual revenue previously lost to undercoding. Simultaneously, documentation completeness improved denial rates and reduced billing department time spent on documentation clarification.

Provider satisfaction with documentation improved significantly. Physicians reported that custom workflows aligned with their clinical thinking rather than interrupting it, supporting rather than hindering their documentation process. The reduction in post-procedure documentation time enabled physicians to complete cases earlier, improving work-life balance and reducing burnout risk.

Workflow Evolution and Continuous Improvement

The initial custom workflow implementation provided immediate value, but the practice continued refining and expanding customization based on user feedback and evolving clinical needs. Quarterly workflow optimization sessions reviewed documentation patterns, identified inefficiencies, and implemented template improvements.

The practice developed custom templates for emerging procedures as their capabilities expanded, ensuring that documentation workflows evolved alongside clinical practice. When the practice began performing transcatheter aortic valve replacement procedures, they built comprehensive templates incorporating procedural step documentation, device tracking, and complication screening specific to TAVR procedures.

Integration expanded to include automated extraction of echocardiographic measurements from pre-procedure and post-procedure imaging studies, reducing documentation time while ensuring comprehensive hemodynamic assessment documentation. The practice implemented automated alerts for procedural complications based on documented parameters, triggering appropriate follow-up protocols and quality review processes.

Integration with Voice Capture

Custom templates and workflows integrate seamlessly with OrbDoc’s voice capture capabilities, creating template-guided voice documentation that combines the speed of natural speech with the structure of custom templates. Rather than choosing between unstructured dictation and manual template completion, providers can use voice to populate structured template fields.

Template-Guided Voice Documentation

When you activate voice capture within a custom template, OrbDoc understands the template structure and uses it to guide transcription and data extraction. As you speak, the system intelligently populates relevant template sections, extracting structured data from natural language and placing it in appropriate fields.

Dictate a physical examination, and the system populates structured examination findings into specialty-specific examination templates. Describe a procedure, and procedural steps, anatomical findings, and device details populate into the appropriate sections of procedure templates. Discuss patient history, and the system extracts symptoms, durations, severity ratings, and associated factors into structured history templates.

This template-guided approach maintains documentation structure while preserving natural speech patterns. You’re not forced to dictate in specific formats or remember field names. You simply speak naturally about clinical findings, and the system handles structural organization and data extraction.

Structured Data Extraction from Voice

OrbDoc’s voice processing includes sophisticated natural language understanding that extracts structured data from conversational speech. When you say “blood pressure 142 over 88,” the system recognizes this as a structured vital sign and populates systolic and diastolic fields appropriately. When you mention “patient is on metformin 1000 milligrams twice daily,” medication name, dose, and frequency populate into medication documentation fields.

This extraction works across clinical domains. Anatomical descriptions populate into anatomical documentation fields. Temporal relationships extract into timeline fields. Severity descriptors map to standardized severity scales. Quantitative measurements populate into numerical fields with appropriate units. The system bridges natural clinical communication and structured documentation requirements.

Extraction accuracy improves through machine learning. As you use template-guided voice documentation, the system learns your speech patterns, terminology preferences, and documentation style. Specialty-specific language models ensure accurate recognition of complex medical terminology, anatomical descriptions, and procedure-specific vocabulary.

Voice-Enabled Workflow Efficiency

The combination of custom workflows and voice capture creates documentation efficiency that approaches the theoretical limit—the time it takes to think and speak about clinical findings. There’s no manual typing, no clicking through menu options, no searching for checkboxes. You simply speak your documentation, and structured templates populate automatically.

For high-volume practices, this efficiency translates to significant time savings. A dermatology practice performing 30 patient visits daily might save 2-3 minutes per patient through voice-enabled custom templates—60-90 minutes of provider time daily. An interventional cardiology practice might reduce procedure documentation from 30 minutes to 10 minutes, enabling earlier case completion and improved work-life balance.

The efficiency gain compounds with clinical decision support integration. As voice-populated templates complete, automated clinical decision support rules analyze documented findings and provide real-time guidance. A voice-documented diabetic foot examination might trigger automated peripheral vascular assessment prompts. A voice-documented chest pain evaluation might suggest cardiac biomarker orders based on documented clinical findings.

Voice-enabled custom workflows represent the convergence of multiple technological capabilities—sophisticated voice recognition, natural language understanding, structured template design, clinical decision support, and seamless EHR integration. The result is documentation that feels natural to create, provides comprehensive structure, integrates deeply with clinical systems, and requires minimal time investment from clinical providers.

Building Your Custom Workflow Strategy

Successfully implementing custom workflows requires strategic planning beyond simply building templates. Consider your practice’s unique needs, involve key stakeholders in design decisions, plan for change management, and establish processes for ongoing optimization.

Needs Assessment and Priority Setting

Begin by identifying documentation pain points and inefficiencies in your current workflows. Survey providers about which documentation tasks consume excessive time, which templates don’t match clinical needs, and which workflows create frustration. Review documentation metrics to identify templates with high completion times, frequent abandonment, or extensive post-documentation editing.

Prioritize customization efforts based on potential impact and implementation complexity. High-volume templates used dozens of times daily offer greater return on investment than specialty templates used occasionally. Templates with significant standardization opportunities provide more value than highly variable documentation scenarios. Focus initial efforts on high-impact, moderate-complexity customizations before tackling edge cases and rare scenarios.

Consider both efficiency and quality goals. Some customizations primarily reduce documentation time through automation and smart defaults. Others primarily improve documentation quality through structured data capture and clinical decision support. The most valuable customizations typically achieve both goals simultaneously—improving efficiency while enhancing quality.

Stakeholder Involvement and Design Process

Successful custom workflow implementation requires involvement from clinical providers, clinical documentation specialists, quality improvement staff, and IT personnel. Providers bring clinical expertise and documentation workflow understanding. Documentation specialists contribute regulatory knowledge and best practice awareness. Quality staff identify documentation gaps affecting metrics and reporting. IT personnel ensure technical feasibility and system integration.

Use iterative design processes rather than attempting to build perfect templates in isolation. Create initial template prototypes quickly, deploy them in test environments, gather user feedback, and refine based on actual usage patterns. This rapid iteration identifies usability issues and workflow gaps that aren’t apparent during initial design.

Consider forming a clinical informatics committee responsible for template governance, customization prioritization, and ongoing optimization. This committee reviews customization requests, evaluates proposed templates against quality and efficiency goals, approves deployments, and monitors usage metrics. Governance prevents template proliferation while ensuring customizations align with organizational objectives.

Change Management and Training

Even well-designed custom workflows require effective change management and training for successful adoption. Providers accustomed to existing documentation patterns may resist workflow changes, even when new workflows objectively improve efficiency. Address resistance through clear communication about customization rationale, demonstrated time savings, and gradual rollout strategies.

Provide comprehensive training before deploying new custom workflows. Training should include both technical instruction on using new templates and context about why specific workflow design decisions were made. Providers who understand the clinical reasoning behind template design are more likely to adopt and appreciate customization efforts.

Consider phased rollout strategies that deploy custom workflows gradually rather than replacing entire documentation systems simultaneously. Begin with enthusiastic early adopters, gather feedback, refine workflows, demonstrate success, and expand to broader provider populations. This approach builds momentum while minimizing disruption.

Ongoing Optimization and Evolution

Custom workflow implementation isn’t a one-time project—it’s an ongoing process of continuous improvement. Establish regular review cycles to analyze template usage metrics, gather provider feedback, identify optimization opportunities, and implement refinements. Templates should evolve alongside clinical practice patterns, regulatory requirements, and technological capabilities.

Monitor quantitative metrics including template completion times, abandonment rates, field completion percentages, and documentation edit frequencies. These metrics highlight templates that may need redesign, fields that are consistently skipped, or workflows that create unexpected friction. Combine quantitative analysis with qualitative feedback from regular provider surveys and focus groups.

Stay current with specialty society guidelines, regulatory changes, and quality measurement updates that may require template modifications. When new quality measures are introduced, update relevant templates to ensure required data elements are captured. When clinical guidelines change, modify templates to reflect current best practices and decision support algorithms.

Conclusion: Documentation That Works Your Way

OrbDoc’s Custom Workflows & Template Engine transforms documentation from a one-size-fits-all burden into a personalized clinical tool that works exactly the way your practice works. Whether you need specialty-specific templates, complex conditional logic, automated data population, or voice-enabled structured documentation, the platform provides the tools to configure documentation that matches your clinical thinking.

The Template Builder’s visual interface makes sophisticated customization accessible without programming expertise. Specialty-specific template libraries provide immediate value while serving as foundations for practice-specific refinement. Workflow automation rules eliminate redundant data entry and guide providers through complex clinical scenarios. Integration with voice capture combines natural speech with structured documentation requirements.

Custom workflows aren’t about adding complexity—they’re about reducing complexity by aligning documentation tools with clinical reality. When your templates understand your specialty’s terminology, when your workflows anticipate your next documentation step, when automation eliminates repetitive tasks, documentation becomes faster, more accurate, and less burdensome.

Real-world implementations demonstrate measurable impact. The interventional cardiology practice reduced procedure documentation time by 66% while improving registry compliance and billing optimization. These aren’t theoretical benefits—they’re proven outcomes achieved through strategic implementation of custom workflows tailored to specific clinical needs.

Your specialty is unique. Your practice is unique. Your documentation should be too. OrbDoc’s Custom Workflows & Template Engine ensures that your documentation system adapts to your clinical practice rather than forcing your practice to adapt to rigid documentation requirements. The result is documentation that enhances rather than hinders clinical care, supporting your practice’s efficiency, quality, and provider satisfaction goals.