Frequently Asked Questions
Find answers to common questions about OrbVoice and how it can streamline your medical documentation process.
1. What is OrbVoice?
OrbVoice is an AI-powered medical dictation app that converts spoken words into accurate medical text, designed specifically for healthcare professionals to streamline their documentation process.
Download the app at App Store
2. Who can use OrbVoice?
OrbVoice is tailored for all healthcare professionals including doctors, nurses, physician assistants, and other medical staff who need to create detailed medical notes efficiently.
3. On which devices can I use OrbVoice?
Currently, OrbVoice is available for iOS devices. We're actively developing versions for Android and desktop platforms to expand our accessibility.
4. How accurate is OrbVoice's voice recognition?
OrbVoice offers up to 42.8% better overall accuracy compared to standard solutions, with a 16% improvement specifically in medical term recognition.
5. Can OrbVoice understand complex medical terminology?
Yes, OrbVoice is trained on an extensive database of medical terms and can accurately recognize and transcribe complex medical terminology across various specialties.
6. Does OrbVoice support different note formats?
Yes, OrbVoice supports common medical note structures including the SOAP (Subjective, Objective, Assessment, Plan) format. It's also customizable to fit your preferred documentation style.
7. Can I edit my notes after dictation?
Absolutely. OrbVoice provides user-friendly in-app editing features to review and modify your transcribed text, ensuring your notes are perfect before finalizing.
8. Is OrbVoice HIPAA compliant?
Yes, OrbVoice is fully HIPAA compliant. We implement strict security measures to protect patient information and maintain compliance with healthcare privacy regulations.
9. How is my data protected?
We use industry-standard encryption for all data within the app. Your notes are securely stored and can only be accessed with your authenticated credentials. We never share or sell your data.
10. What should I do if the app isn't recognizing my speech accurately?
First, ensure you're in a quiet environment and speaking clearly. The app's AI learns your speaking style over time, so accuracy should improve with use. If problems persist, our support team is ready to assist you.
11. How often is OrbVoice updated?
We provide regular updates to improve performance and add new features based on user feedback. Enable auto-updates in your device settings to always have the latest version.
12. Is there a free trial?
Yes, we offer a free version of our app with full functionality so you can experience OrbVoice before committing to a paid plan.
13. What pricing options are available?
We offer flexible pricing options to suit different needs, from individual practitioners to large healthcare organizations. Please visit our pricing page for detailed information.
14. Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. We offer a pro-rated refund for unused time on annual subscriptions.
If you have any questions not covered here, please don't hesitate to contact our support team at [email protected]. We're here to help!